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Help Desk

Helpdesk – real live help from people who understand the industry

Who wouldn’t rather talk to a real person than listen to a series of lifeless automated messages? That’s why education suppliers across the UK outsource their help lines to Education Direct.

We believe that only by listening to people can we achieve outstanding and lasting results.  Our highly trained helpdesk staff will represent your company professionally and courteously, taking orders and payments, helping your prospects and customers solve problems, and providing you with valuable information and feedback to assist with future marketing activities.

While many companies invite their customers to make purchases or register for e-newsletters online, a large proportion of schools still prefer to order over the telephone or by faxback forms. The option to talk to someone can often mean the difference between closing the sale and losing out to a competitor.

To find out more about how we can help you with helpdesk solutions, call 01634 291122 and ask for a member of our account management team. Alternatively, you can use our contact form.